Question 1

Is MuseRest AI free?

Accepted Answer

Yes. MuseRest AI offers a free plan with 5 AI sleep reports per month, free playback library access, basic sleep analysis, local basic AI service, and remix editing. Upgrade to Pro ($9.9/month) for more AI music creations, sleep reports, and premium features.

Question 2

Does MuseRest AI work offline?

Accepted Answer

Core features on iOS run on-device without internet: local sleep tracking and on-device AI emotional companion. AI music generation requires an internet connection. The Web beta requires an internet connection for AI music creation; sleep tracking and local AI data remain mobile-only.

Question 3

Is my sleep data stored on your servers?

Accepted Answer

Sleep tracking, meditation training, and local AI companion data are stored only on your mobile device—not on our servers. We prioritize privacy-first, on-device processing. Web music creation uses your account for generation history but does not upload raw sleep sensor data from your phone.

Question 4

What's included in the $9.9/month Pro plan?

Accepted Answer

Pro includes 10 AI music creations per month, 30 AI sleep reports per month, 50 remix presets, full AI smart companion features, full playback library, friend sleep data sharing, and priority support.

Question 5

Can I use the Web version without downloading the app?

Accepted Answer

Yes. Visit muserestai.com/music to try the Web beta—create personalized AI sleep music in your browser with no app download required. Sign in to generate music; advanced sleep tracking and local AI companion features are available on the iOS app.

Question 6

How is AI sleep music different from playlists on Spotify?

Accepted Answer

MuseRest AI generates unique instrumental tracks tailored to your sleep factors (anxiety, fall-asleep time, instrument preferences)—not pre-recorded playlists. Music is composed for your bedtime state rather than generic relaxation tracks, and can blend natural sounds for a personalized sleep experience.

Question 7

How do I cancel my subscription?

Accepted Answer

Subscriptions are managed through the platform where you purchased (Apple App Store or PayPal). Go to Settings > Apple ID > Subscriptions on iOS, or manage via PayPal to cancel anytime. You can continue using paid features until the current billing period ends.

Question 8

Can I get a refund?

Accepted Answer

If you have not used the paid service, you may request a refund by emailing support@muserestai.com. Once you start using the service (consuming subscription days, using quotas, or using paid features), no refund will be accepted.

Question 9

What payment methods are supported?

Accepted Answer

We support PayPal for secure and convenient payment.

Question 10

How do add-on packs work?

Accepted Answer

Purchased add-on packs are immediately added to your account and never expire. You can use them after your monthly subscription quota runs out for AI music creation and sleep report features.

Frequently Asked Questions