Frequently Asked Questions
Everything you need to know about MuseRest AI. Can't find your answer? Contact us or email support@muserestai.com.
Yes. MuseRest AI offers a free plan with 5 AI sleep reports per month, free playback library access, basic sleep analysis, local basic AI service, and remix editing. Upgrade to Pro ($9.9/month) for more AI music creations, sleep reports, and premium features.
Core features on iOS run on-device without internet: local sleep tracking and on-device AI emotional companion. AI music generation requires an internet connection. The Web beta requires an internet connection for AI music creation; sleep tracking and local AI data remain mobile-only.
Sleep tracking, meditation training, and local AI companion data are stored only on your mobile device—not on our servers. We prioritize privacy-first, on-device processing. Web music creation uses your account for generation history but does not upload raw sleep sensor data from your phone.
Pro includes 10 AI music creations per month, 30 AI sleep reports per month, 50 remix presets, full AI smart companion features, full playback library, friend sleep data sharing, and priority support.
Yes. Visit muserestai.com/music to try the Web beta—create personalized AI sleep music in your browser with no app download required. Sign in to generate music; advanced sleep tracking and local AI companion features are available on the iOS app.
MuseRest AI generates unique instrumental tracks tailored to your sleep factors (anxiety, fall-asleep time, instrument preferences)—not pre-recorded playlists. Music is composed for your bedtime state rather than generic relaxation tracks, and can blend natural sounds for a personalized sleep experience.
Subscriptions are managed through the platform where you purchased (Apple App Store or PayPal). Go to Settings > Apple ID > Subscriptions on iOS, or manage via PayPal to cancel anytime. You can continue using paid features until the current billing period ends.
If you have not used the paid service, you may request a refund by emailing support@muserestai.com. Once you start using the service (consuming subscription days, using quotas, or using paid features), no refund will be accepted.
We support Apple Pay and PayPal for secure and convenient payment.
Purchased add-on packs are immediately added to your account and never expire. You can use them after your monthly subscription quota runs out for AI music creation and sleep report features.
MuseRest AI is not a medical device and is not intended for diagnosis or treatment of sleep disorders.